Merge Issues

[Pinky]

Dear players!​

You may encounter a number of the following problems:
1)Loss of mounts and battle pets in the inventory and in the warehouse;
2) Loss of vehicles in inventory or in a warehouse;
3)Partial missing items after the demolition of your houses. Items were sent to ingame mail;
4)A number has been added to the names of some characters. During the week, you can change your character name for free via support;
5)Calendar rewards will be sent manually;
6)Ancetral levels have been reset to 55. This issue is known and will be fixed soon.
7)The teleport book has been reset.
8)Hero points have been reset.
Don't worry, you will receive the items soon.
If you have not received compensation for the demolition of the house, then write a ticket to the support service.
After solving the problems, you will receive additional compensation for the inconvenience caused.

亲爱的球员们！
您可能会遇到以下几个问题：
(一)在背包和仓库中丢失坐骑和战斗宠物；
(二)背包或者仓库中车辆的损失；
(三)房屋拆迁后部分丢失的物品。物品被发送到莫名邮件；
4)在一些字符的名称中添加了一个数字。在这一周里，你可以通过支持免费更改你的角色名称；
5)人工发送日历奖励；
6)胃窦水平已恢复到55级。这个问题是众所周知的，很快就会解决。
7)传送书已被重置。
8)英雄点已被重置。
别担心，你很快就会收到这些东西的。
如果你还没有收到拆除房屋的补偿，那就写一张到支持服务的申请。
在解决这些问题后，您将得到额外的补偿所造成的不便。

 

[Pinky]

Update

 

[Pinky]

1) All characters whose level was reset to 55th must re-enter. The problem has been resolved.

 

[Pinky]

2)The pets have been returned. To get them, go to the characters. Problems with tilling equipment will be fixed soon.

 

[Pinky]

A small instruction for those who cannot see pets and equipment:
1) You need to put all your items from inventory to the warehouse and chests;
2) Restart the game;
3) Open inventory and click on the sort button;
4) Pick up items from the warehouse and chests;
5) Make sure you get your pets and vehicles again.

给那些看不见宠物和装备的人一个小提示：
1)你需要把你所有的物品从库存放到仓库和箱子里；
2)重新开始游戏；
3)打开仓库并点击排序按钮
4)从仓库和箱子中捡起物品
5)确保你的宠物和车辆再次出现。

 

[Pinky]

Compensations are already available in your personal account.
Compensation include:

• Patrician status for 30 days;
• AAFree Supporter Status - 30 days;
• Flamedancer -30 day;
• Lavaspark - 60 days;
• Warriors Purse;
• Specialization Snowflake x1
• Gilda Star x150
• Merit Badge x50
• Bound Superior Red Regrade Charm x1
• Bound Tax Certificate x500
• Elating Dawn (1000 LP) x5

Please note that some of the problems are still in the process of being solved.

您的个人帐户中已经有补偿。补偿包括：

• 会员30天
• AAFree 支持者 - 30 天
• 赤璃风影 -30 天
• 红龙幼崽 - 60 天
• 勇士钱包
• 博学之章 x1
• 德翡纳之星 x150
• 里程碑之星 x50
• 红色超级祝福石 x1
• 建筑印花税票 x500
• 大瓶豆奶 (1000 LP) x5

请注意，其中一些问题仍在解决过程中。

 

[Pinky]

After short-term maintenance work, the following have been fixed:
1)Missing Loyalty tokens have been credited;
2)All characters returned to their Ancetralclevels;
3)All characters received their vehicles and mounts;
4)Leadership Points were reset for technical reasons. Compensation includes the inability to solve the problem;
5)All Heroes from the NA server will soon receive compensation for being removed from the heroes.